The goods 999inks.co.uk offer are of excellent quality and they make every attempt to make sure they offer the most efficient service. However, should their goods or services not live up to your expectations then please e-mail them to obtain a returns number and return instructions before sending any items back. Please note this needs to be done within fifteen days. If your goods have been damaged in transit please retain the packaging and inform them immediately, giving as much information as possible All damaged or faulty goods will be replaced with an equivalent product, or a refund will be given. They endeavour to process and respond to complaints and returns within five working days. |